FAQ

OMAMA is an initiative born at the intersection of design, social impact, and environmental preservation. We were created as a direct response to the destructive cycle that links poverty and deforestation in the Amazon — a cycle that keeps the forest undervalued and denies opportunity to the people who live in it. We use wood as our language, and the standing forest as our principle. We create products, systems, and opportunities that regenerate, inspire, and transform.

OMAMA was founded by Mark Edward Fox, who spent many years working in the technology and financial sectors. His path eventually led him to the Amazon, where he worked in the forestry industry and saw firsthand the destructive cycle between poverty and deforestation — what we call the doom cycle. OMAMA was created as an answer to that system: a model where economic development and forest preservation reinforce one another, not cancel each other out.

Our mission is to prove that it’s possible to protect the forest by making it valuable in a new way — not as a commodity, but as a source of identity, dignity, and opportunity. We do this by training people, activating local production networks, and creating high-value objects that connect the global market to the living forest.

By offering real alternatives to deforestation. Through income generation, training, and local empowerment — all made possible through responsibly managed wood — OMAMA transforms the forest into a legitimate source of prosperity. We don’t extract to give back later. We build systems where impact is embedded in the object itself.

We’re a brand born from the forest, not from the market. Our impact lies in the method, not in the marketing. We value forgotten wood, overlooked talent, and invisible communities — transforming all of it into beauty, depth, and purpose.

OMAMA currently operates in Manaus, in the heart of the Brazilian Amazon, where we maintain our production center and team of artisans. From this base, we coordinate our entire value chain.

We plan to gradually expand into remote riverside communities, places where access to income and infrastructure is limited, but the potential for transformation is immense. We believe bringing production into the forest itself is essential for lasting, meaningful impact.

A multidisciplinary team with backgrounds in finance, technology, forest engineering, craftsmanship, and community development. Together, we believe that real impact takes more than good intentions — it requires structure, scale, and roots.

OMAMA is a company because real impact requires scale. And scale requires capital. We expect to be highly profitable not to enrich ourselves, but to reinvest: in training hundreds of artisans, operating workshops in remote communities, and running a factory with 500 people. Our commitment is to a business model that sustains itself by doing what’s right.

We envision a productive, proud, and living Amazon. A forest that supports those who care for it. A model of development that transforms instead of exploits. And a global network that values not just what is beautiful — but what is just, deep, and necessary.

Our pieces are made by artisans from the Amazon. Many of them arrived with no prior training — some were unemployed, others had never held a formal job. We built Omama to include people like them: those who have historically been excluded from opportunity.

Others bring traditional knowledge passed through generations. Each piece carries the hands, the eyes, and the time of the person who shaped it.

We produce at high volume because we believe real impact requires scale and consistent revenue generation. We use industrial woodworking tools to ensure precision and efficiency, but the entire process is operated by human hands with an artisan’s eye.

Each piece is crafted with individual attention, from the first cut to the final polish.

The forest. The territory. The materials. The local culture. The artisan’s gesture. OMAMA’s design doesn’t come prepackaged — it emerges from the encounter between raw material, intention, and context. Every curve responds to what the wood suggests and what the hand envisions.

Yes. Wood is a living material, and no two boards are alike. The handmade process also guarantees subtle variations in shape, texture, and finish. These aren’t flaws — they’re identity. Our products aren’t replicas, they’re artifacts.

At the moment, OMAMA’s artisan production line is set up to deliver a selection of 23 different products, including decorative objects, bowls, boards, trays, and other household pieces.

Each product line follows a production schedule designed to optimize both our team and equipment availability. Timing also varies depending on how complex the finishing work is for each piece.

On average, our larger and more intricate pieces take between 12 and 15 days to complete. This timeline may vary depending on the wood species used. The process includes stages like cutting, first turning, drying, second turning, sanding, polishing, and final finishing.

Simpler items take between 8 and 10 days from start to finish.

We invest directly in people, not just products. Today, OMAMA trains and employs artisans at our production facility in Manaus, offering stable income and skills development in a region where opportunity is often scarce.

Our wood comes from a forest managed by local communities along a tributary of the Madeira River. This creates value exactly where forest protection and economic inclusion matter most. In the near future, we plan to expand production to riverside communities and bring meaningful work closer to the source.

By making the forest economically valuable in a way that doesn’t rely on deforestation. Our model is built around sourcing wood from legally authorized, sustainably managed forests — especially those operated by traditional communities. When forest stewardship becomes a path to prosperity, the logic shifts: standing trees become more valuable than felled ones.

Because real change in the Amazon takes more than good intentions. It requires scale. Our goal is to employ more than 500 artisans across multiple production hubs while expanding our sourcing network through additional community forests.

OMAMA is not just a company. It is a model. A living example that a forest based economy can be regenerative, dignified, and viable. And if it works here, it can inspire transformation across the region.

When caring for the forest becomes a path to prosperity, the logic changes. A tree standing becomes more valuable than one that is cut down.

We work directly with our partners on the ground and maintain full transparency over sourcing and production. Instead of relying on distant certifications, we focus on traceability, legal compliance, and direct engagement with communities.

We measure impact not through pledges but through income generated, people trained, and forest kept standing.

We offer instruction in woodworking, finishing techniques, design principles, and quality control. Just as importantly, we help each artisan see how their work connects to a larger mission.

Many of our team members arrive with no experience in woodcraft. What they gain is more than technical skill. It is a path to self reliance, creativity, and long term opportunity.

It means creating beauty with purpose. We use design to spark emotional connection, to activate local production systems, and to return value to the forest while keeping it intact.

Wipe it with a dry or slightly damp cloth. Do not soak in water or use harsh cleaning products. Every two or three months, apply a light coat of mineral oil to nourish the wood. After the oil is absorbed, you may finish with a layer of natural wax to protect the surface and enhance the finish.

Yes. We use non toxic finishes that are safe for food contact. Our pieces are perfect for items like fruit, bread, cheese, or nuts. Just avoid leaving liquids or highly acidic foods on the surface for long periods.

We do not recommend pouring water directly into a wooden vase. If you want to use fresh flowers, insert a glass or ceramic container inside to hold the water. This prevents leaks and helps preserve the piece.

It might. Wood is a living material and can react to changes in temperature and humidity. Small cracks do not compromise the structure. In fact, they are a natural part of the wood’s authenticity.

Light scratches can be softened with fine sandpaper. After sanding, apply a coat of mineral oil to restore the wood’s richness. For added protection and finish, you can apply a layer of natural wax once the oil is absorbed.

At the moment, we only deliver within Brazil. However, we are preparing to begin international shipping in the coming months.

For in-stock products, delivery time depends on distance and can take up to 7 business days. For example, from Manaus to Uruguaiana in southern Brazil.

Shipping cost is calculated automatically at checkout based on weight and distance. We do not profit from shipping. We only pass on the actual cost.

As soon as your order is shipped, you will receive a tracking link by email. If you have any questions, please contact our support team.

In accordance with the Brazilian Consumer Protection Code, customers have the right to withdraw from a purchase within seven days of receiving the product, as long as the item has not been used and is returned in its original packaging along with the invoice. The sale will be canceled, and the full amount refunded. OMAMA will contact the customer to schedule the product pickup.

Any return requested after this period will be accepted as long as the piece has not been used and is in its original packaging with the invoice. The sale will be canceled and the full amount refunded after the item is received and reviewed by the OMAMA team. Return shipping costs are the responsibility of the customer.

The timeline for cancellation or refund depends on the payment method selected at the time of purchase, but will not exceed 15 days.

Please send an email to sac@omama.design with your order number and the reason for your request.

Send an email to sac@omama.design with your order number and the reason for your request. We’ll take it from there.

Never accept any delivery that shows signs of tampering or visible damage to the packaging. However, if you open the box and notice that the piece is damaged, please send an email to info@omama.design with your order number and the reason.

Because they carry real value. Legal wood, fair labor, time in the workshop, professional training, and social and environmental impact. We are not just selling form. We are offering process, presence, and purpose.

Everything. From legal sourcing to the final finish. The price includes fair wages, artisan training, local infrastructure, traceability, and environmental responsibility. It reflects the true cost of doing things the right way.

Rarely. We do not compete on price. We price our work according to the real value each piece represents. Our pricing is fair, consistent, and transparent all year round.

Yes. We work with designers, architects, and retailers who share our values. Write to us at info@omama.design.

Absolutely. We have a press kit available and we welcome editorial collaborations. Get in touch with us at info@omama.design.

Yes, but always with purpose. If you have a proposal for something with real impact, send it to info@omama.design.

Possibly. We evaluate each case individually to make sure there is alignment with our values and production capacity. Reach out to us at info@omama.design.

Send an email to hello@omama.design. We respond within two business days.

Please email hello@omama.design with your order number and a description of the issue. Whether it is a delivery delay, a tracking question, or something unexpected, we will look into it and follow up as quickly as possible. Our team is small but deeply committed. You will not get lost in a system.