FAQ

OMAMA is an initiative born from the intersection of design, social impact, and environmental preservation. We emerged as a direct response to the destructive cycle that links poverty to deforestation in the Amazon, a cycle that devalues the forest and denies opportunities to the people who live within it. We use wood as our language and the standing forest as our principle. We create products, systems, and opportunities that regenerate, inspire, and transform.

OMAMA was founded by Mark Edward Fox, who worked for many years in the technology and financial market sectors. His career led him to the Amazon, where he worked in the forestry industry and witnessed firsthand the destructive cycle between poverty and deforestation, which we call the "Doom Cycle." OMAMA was born as a response to this system: a model where economic development and forest preservation are mutually reinforcing, not mutually exclusive.

Our mission is to prove that it is possible to protect the forest by making it valuable in a new way, not as a commodity, but as a source of identity, dignity, and opportunity. We do this by empowering people, activating local production chains, and creating high-value objects that connect the global market to the living forest.

Offering real alternatives to deforestation. By generating income, training, and local appreciation through responsibly managed timber, OMAMA transforms the forest into a legitimate source of prosperity. We don't extract to return later. We build systems where the impact is inherent from the start.

We are a brand born from the forest, not the market. Our impact lies in our method, not our marketing. We value forgotten wood, invisible talents, and ignored communities — transforming all of it into beauty, depth, and purpose.

OMAMA currently operates in Manaus, in the heart of the Brazilian Amazon, where we maintain our production center and team of artisans. From this base, we coordinate our entire value chain.

Our plan is to gradually expand into remote riverside communities, places where access to income and infrastructure is limited, but the potential for transformation is enormous. We believe that bringing production into the forest is essential to generate real and lasting impact.

A multidisciplinary team with experience in finance, technology, forestry engineering, handicrafts, and community development. Together, we believe that true impact requires more than good intentions — it requires a model, scale, and roots.

OMAMA is a company because to generate real impact, scale is needed. And to have scale, capital is needed. We hope to be highly profitable not to get rich, but to reinvest: in the training of hundreds of artisans, in the operation of workshops in remote communities, in the maintenance of a factory with 500 people. Our commitment is to a business model that sustains itself by doing what's right.

We envision a productive, proud, and living Amazon. A forest that sustains those who care for it. A development model that transforms instead of exploits. It is a global network that values not only what is beautiful but what is just, profound, and necessary.

Our pieces are made by Amazonian artisans. Many came to us without any prior training. Some were unemployed, others had never had formal employment. OMAMA was created precisely to include these people: those who have historically been excluded from opportunities.

Others bring traditional knowledge passed down through generations. Each piece carries the hands, eyes, and time of its creator.

We produce in high volume because we believe that real impact requires scale and consistent revenue generation. We use industrial woodworking tools to ensure precision and efficiency, but the entire process is operated by human hands, with an artisanal eye. Each piece is crafted with individual attention, from cutting to polishing.

The forest. The territory. The materials. The local culture. The artisan's gesture. OMAMA's design is not ready-made; it arises from the encounter between raw material, intention, and context. Each curve responds to what the wood asks for and what the hand proposes.

Yes. Wood is alive, and no two boards are alike. Manual craftsmanship also ensures subtle variations in shape, texture, and finish. This is not a defect; it is identity. Our products are not replicas; they are artifacts.

Currently, the OMAMA handcrafted production line is prepared to deliver a variety of 23 different products, including decorative items, bowls, boards, trays, and general utensils.

Each product line or piece has a production schedule designed to optimize our human and equipment resource availability, taking into account the greater or lesser complexity that the finishing of each piece entails.

Summing up the time dedicated to each piece, we can say that the most complex and largest ones take around 12 to 15 days – varying depending on the wood species – going through the stages of cutting, lathe 1, drying oven, lathe 2, sanding, polishing, and finishing.

Simpler pieces, on the other hand, can take 8 to 10 days.

We invest directly in people, not just products. Today, OMAMA trains and employs artisans at our production unit in Manaus, offering stable income and skill development in a region where opportunities are scarce.

Our wood comes from a community forest located on the banks of a tributary of the Madeira River, generating value precisely where forest protection and economic inclusion are most urgent. Soon, we plan to expand our production to riverside communities, bringing dignified work closer to the source.

Making the forest economically valuable without relying on deforestation. Our model is based on the purchase of timber from legally authorized and sustainably managed forests, especially those managed by traditional communities. When caring for the forest becomes a path to prosperity, the logic is reversed: a standing tree is worth more than a felled tree.

Because real transformation in the Amazon demands more than good intentions; it demands scale. Our goal is to employ more than 500 artisans in multiple production units while expanding our supply network with more managed community forests.

OMAMA is not just a company; it's a model. Proof that it's possible to build a regenerative, dignified, and viable forest economy. And if it works here, it can inspire transformations throughout the region.

We work in direct contact with our partners on the ground and maintain full visibility over the origin of the timber and the production chain. Instead of relying on distant certifications, we prioritize traceability, legal compliance, and direct community engagement. Our impact is not measured by promises, but by income generated, people trained, and forests that remain standing.

We offer training in woodworking, finishing, design principles, and quality control, and we also foster a deeper understanding of how this work connects to a greater mission.

Many of our artisans join without prior experience with wood. What they acquire goes beyond technique: it is a path to autonomy, creativity, and building a future.

It's about creating beauty with purpose. We use design as a tool to generate emotional connection, enable local productive systems, and return value to the standing forest.

Clean with a dry or slightly damp cloth. Do not immerse in water and do not use abrasive products. Every two or three months, apply a thin layer of mineral oil to nourish the wood. After the oil is absorbed, you can finish with a layer of natural wax to protect the surface and enhance the finish.

Yes. We use non-toxic finishes that are food-safe. They are ideal for fruits, bread, cheeses, or nuts. Just avoid liquids or very acidic foods for prolonged periods.

We suggest not pouring water directly into the wooden vase. If you wish to use natural flowers, we recommend inserting an inner glass or ceramic container. This prevents leaks and keeps the piece preserved.

Yes. Wood is a living material and can react to variations in humidity and temperature. Small cracks do not compromise the structure of the piece—on the contrary, they reinforce its authenticity.

Minor scratches can be smoothed with fine sandpaper. After sanding, apply a layer of mineral oil to restore the wood's depth. If you want to reinforce protection and finish, complete with a layer of natural wax after the oil has been absorbed.

Today, we only deliver in Brazil. However, we are preparing to start international shipping in the coming months.

For in-stock products, delivery time varies by distance and can be up to 10 business days, from Manaus to Uruguaiana (RS).

For custom orders, where quantities and types of parts are specific and depend on stock availability, delivery times will be finalized with the customer, on a case-by-case basis.

Shipping costs are calculated automatically at checkout, based on weight and distance. We do not profit from shipping; we only pass on the actual cost.

As soon as your order is shipped, you will receive a tracking link via email. If you have any questions, please contact our customer service.

In accordance with the Consumer Code, within 7 days of receiving the product, the customer has the right of withdrawal, provided that the item has not been used and is in its original packaging with the invoice. The sale will be canceled, and the full amount paid will be refunded. OMAMA will contact the customer to schedule the product collection.

Any return outside this period will be accepted, provided that the item has not been used and is in its original packaging with the invoice. The sale will be canceled, and the full amount paid will be refunded, after receipt and analysis of the product by the OMAMA team. Return shipping costs are the responsibility of the customer.

The deadlines for any cancellation and/or financial refund depend on the payment method chosen at the time of purchase, but are a maximum of 15 days.

Send an email to hello@omama.design with the order number and reason.

Send an email to hello@omama.design with your order number and the reason. We'll take care of the rest.

Never accept any order that shows signs of violation or clear damage to the packaging. However, if upon opening the box you notice that the item is defective, send an email to info@omama.design with the order number and reason.

Because they carry real value: legal wood, fair work, workshop time, professional training, and socio-environmental impact. We don't just sell form, we sell process, presence, and purpose.

Everything: from legal extraction to the final finish. It includes fair wages, training, local infrastructure, traceability, and environmental responsibility. It's the price of doing the right thing, the right way.

Rarely. We don't sell at the lowest price, but at the true value each piece carries. We prefer to maintain a fair and transparent policy all year round.

Yes. We work with designers, architects, and stores that share our values. Write to info@omama.design.

Certainly. We have a press kit available and love editorial collaborations. Talk to us: info@omama.design.

Yes. But with purpose. If you want to propose something with real impact, send it to: info@omama.design.

Perhaps. We evaluate on a case-by-case basis to ensure alignment with our principles and production capacity. Please contact us: info@omama.design.

Send an email to hello@omama.design. We will reply within two business days.

Please write to hello@omama.design with your order number and the issue you are facing. Whether it's a delivery delay, a question about tracking, or something unexpected, we will investigate and follow up on the case as quickly as possible. Our team is small but deeply committed — you won't get lost within a system.